| 000 | 01348nam a2200313 a 4500 | ||
|---|---|---|---|
| 008 | 211216s2021 my a m 000 0 eng d | ||
| 040 |
_aUKM _erda |
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| 090 |
_aLC1047.M4 _bS835 2021 |
||
| 100 | 0 |
_aSulaiman Mohammed Khalid, _eauthor. |
|
| 245 | 1 | 4 |
_aThe mediating effect of soft factors towards the relationship between service quality and organisational performance among Malaysian polytechnic heads of department / _cSulaiman bin Mohammed Khalid. |
| 264 | _c©2021. | ||
| 300 |
_axxiv,277 pages : _billustrations ; _c30 cm. |
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| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 502 | _aThesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2021. | ||
| 504 | _aReferences:page 225-267. | ||
| 610 | 2 | 0 |
_aUniversiti Kebangsaan Malaysia _xDissertations. _962865 |
| 650 | 0 |
_aVocational education _zMalaysia. _961021 |
|
| 650 | 0 |
_aOccupational training _zMalaysia. _962407 |
|
| 650 | 0 |
_aDissertations, Academic _zMalaysia. _962866 |
|
| 907 |
_a.b16896282 _b2022-04-04 _c2021-12-16 |
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| 942 |
_c3 _n0 _kLC1047.M4 S835 2021 |
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| 949 | _o101020120 | ||
| 990 | _amz/jm | ||
| 991 | _aUKM-Graduate School of Business (UKM-GSB) | ||
| 998 |
_at _b2021-12-16 _cm _dx _feng _gmy _y0 _z.b16896282 |
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| 999 |
_c656792 _d656792 |
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