| 000 | 01014nam a2200277 i 4500 | ||
|---|---|---|---|
| 008 | 200219s2020 a b 000 0 eng d | ||
| 020 |
_a9789671869901 _qpaperback _cHadiah |
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| 040 |
_aUKM _erda |
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| 090 |
_aHF5415.5 _b.S593 |
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| 100 | 0 |
_aSiti Hawa Mohd, _eauthor. |
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| 245 | 1 | 0 |
_aCustomer service reinvented: _blanguage of the soul / _cDatin Wira Dr. Hjh. Siti Hawa Mohd. |
| 264 | 1 |
_aSubang Jaya, Selangor: _bSiti Hawa Mohd Munji, _c2020. |
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| 264 | 4 | _c©2020. | |
| 300 |
_a162 pages : _billustrations ; _c22 cm. |
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| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes bibliographical references:(page 156-162). | ||
| 650 | 0 |
_aCustomer relations _xManagement. |
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| 650 | 0 | _aRelationship marketing. | |
| 907 |
_a.b16888911 _b2022-08-12 _c2021-11-08 |
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| 942 |
_c01 _n0 _kHF5415.5 .S593 |
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| 949 | _o101013233 | ||
| 991 | _aFakulti Sains Kemasyarakatan dan Kemanusiaan | ||
| 998 |
_at _b2021-11-08 _cm _da _feng _gmy _y0 _z.b16888911 |
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| 999 |
_c656072 _d656072 |
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