000			04198nam a22004458i 4500
001			CR9781139152389
005			20250919142039.0
006			m|||||o||d||||||||
007			cr||||||||||||
008			110915s2014||||enk o ||1 0|eng|d
020			_a9781139152389 (ebook)
020			_z9781107023871 (hardback)
020			_z9781107650206 (paperback)
040			_aUkCbUP _beng _erda _cUkCbUP
050	0	0	_aHF5387 _b.P83 2014
082	0	0	_a659.201/9 _223
245	0	0	_aPublic trust in business / _cedited by Jared D. Harris, Brian T. Moriarty, Andrew C. Wicks.
264		1	_aCambridge : _bCambridge University Press, _c2014.
300			_a1 online resource (xix, 377 pages) : _bdigital, PDF file(s).
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aTitle from publisher's bibliographic system (viewed on 05 Oct 2015).
505	8		_aMachine generated contents note: Preface: discovering new territory in public trust in business; Acknowledgements; 1. Public trust in business: what's the problem and why does it matter? Andrew C. Wicks, Brian T. Moriarty and Jared D. Harris; Part I. Trusting the Institution of Business: 2. The economic crisis of 2008, trust in government, and generalized trust Eric M. Uslaner; 3. Too big to trust? Managing stakeholder trust in the post-bailout economy Deepak Malhotra; 4. At the crossroads of trust and distrust: skepticism and ambivalence towards business Robert Bies; 5. Public trust in business and its determinants Kirsten Martin, Michael Pirson and Bidhan L. Parmar; 6. The role of public, relational and organizational trust in economic affairs Karen S. Cook and Oliver Schilke; Part II. Public Trust and Business Organizations: 7. Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management Jared D. Harris and Andrew C. Wicks; 8. Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust Roderick Kramer; 9. Building trust through reputation management Paul Argenti; 10. Can trust flourish where institutionalized distrust reigns? Reinhard Bachmann and Edeltraud Hanappi-Egger; 11. Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde Klein Woolthuis, Bart Nooteboom and Gjalt de Jong; 12. The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework Laura Poppo and Donald J. Schepker; 13. Conclusion: towards a better understanding of public trust in business Jared D. Harris, Andrew C. Wicks and Brian T. Moriarty; Index.
520			_aPublic trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward, by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to address trust challenges and repair trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics.
650		0	_aTrust.
650		0	_aPublic relations.
650		0	_aBusiness ethics.
650		0	_aBusiness _xPublic opinion.
650		0	_aCorporate culture.
700	1		_aHarris, Jared D, _eeditor.
700	1		_aMoriarty, Brian T., _eeditor.
700	1		_aWicks, Andrew C, _eeditor.
776	0	8	_iPrint version: _z9781107023871
856	4	0	_uhttps://doi.org/10.1017/CBO9781139152389
907			_a.b16843812 _b2020-12-22 _c2020-12-22
942			_n0
998			_a1 _b2020-12-22 _cm _da _feng _genk _y0 _z.b16843812
999			_c651725 _d651725