| 000 | 00932nam a2200277 a 4500 | ||
|---|---|---|---|
| 008 | |||
| 020 |
_a1857037480 _cHadiah |
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| 040 |
_aUKM _erda |
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| 090 |
_aHF5549 _b.M36 8 |
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| 100 | 1 |
_aMannering, Karen, _eauthor. |
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| 245 | 1 | 0 |
_aManaging difficult people : _beffective management strategies for handling challenging behaviour / _cKaren Mannering. |
| 250 | _aSecond edition. | ||
| 264 | 1 |
_aOxford : _bHow To Books, _c2001. |
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| 300 |
_a127 pages : _billustrations ; _c22 cm. |
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| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes index. | ||
| 650 | 0 |
_aPersonnel management. _960691 |
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| 650 | 0 | _aProblem employees. | |
| 907 |
_a.b16820381 _b2025-08-11 _c2020-07-30 |
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| 942 |
_c01 _n0 _kHF5549 .M36 8 |
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| 949 | _o800061889 | ||
| 991 | _aPatma | ||
| 998 |
_aa0000 _b2020-07-30 _cm _da _feng _gxxk _y0 _z.b16820381 |
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| 999 |
_c649435 _d649435 |
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