000			03570pam a2200433 i 4500
001			1735994
005			20250919140748.0
008			181016s2020 paua b 001 0 eng
010			_a2018049599
020			_a9781975105419 (paperback) _cRM266.72 _cRM70.99 (PPUKM)
040			_dUKM _erda
090			_aQV21 _b.C734 2020 9
090			_aQV21 _b.C734 2020 9HUKM
245	0	0	_aCommunication skills in pharmacy practice : _ba practical guide for students and practitioners / _c[edited by] Robert S. Beardsley, Maryann Z. Skrabal, Carole L. Kimberlin.
250			_aSeventh edition.
264		1	_aPhiladelphia : _bWolters Kluwer, _c2020.
264		4	_c©2020.
300			_axvi, 242 pages : _billustrations: _c23 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
504			_aIncludes bibliographical references and index.
520			_a'Newly focused on the practical communications skills student pharmacists need for effective practice, this updated Seventh Edition--now in full color-- reflects new ACPE standards, including up-to-date coverage of the PPCP model, co-curricular experiences, interprofessional interaction and collaboration, and professional development. Practical, easy-to-use, and packed with relevant case studies and coverage of the latest advances in the field, this edition is ideal for the foundational course and pre-experiential training. Expanded emphasis on communication skill application helps students master the knowledge and skills they need for pharmacy practice</li><li>Additional content added on motivational interviewing, e-commerce, contemporary ethical issues (such as medical marijuana and opioid abuse), and student-preceptor and pharmacist-management communication issues</li><li>Full-color design with new diagrams and figures enhances readability</li><li>Additional case studies from diverse settings prepare students to deal with the wide range of situations they will encounter in practice</li><li>Stronger emphasis on assessing communication skills includes coverage of patient surveys and colleague observers</li><li>Expanded coverage on choosing effective patient education materials and communicating with Limited English Proficiency (LEP) patients prepares students for professional practice</li><li>Revised review questions, chapter-ending review cases, and references help students master the material</li></ul>Enrich Your eBook Reading Experience with Enhanced Video, Audio and Interactive Capabilities!<ul><li>Read directly on your preferred device(s), such as computer, tablet, or smartphone</li><li>Easily convert to audiobook, powering your content with natural language text-to-speech</li><li>Adapt for unique reading needs, supporting learning disabilities, visual/auditory impairments, second-language or literacy challenges, and more</li></ul>'--Provided by publisher.
650		2	_aPharmacists.
650		2	_aCommunication.
650		2	_aProfessional-Patient Relations.
700	1		_aBeardsley, Robert S., _eeditor.
700	1		_aSkrabal, Maryann Z., _eeditor.
700	1		_aKimberlin, Carole L., _eeditor.
907			_a.b1681101x _b2025-08-27 _c2020-07-06
942			_c01 _n0 _kQV21 .C734 2020 9
949			_o900156918(n.1) _o101018433(n.2)
991			_aJabatan Farmasi, PPUKM.
991			_aFakulti Sains Kesihatan, KKL
990			_alm/Salmah/Rizal
991			_aJabatan Farmasi, PPUKM
998			_ad _ah _b2020-07-24 _cm _da _feng _gpau _y0 _z.b1681101x
999			_c648519 _d648519