000			02801cam a2200325 i 4500
008			190422s2019 nyu 000 0 eng
020			_a9781260441581 _qhardback _cRM110.00 (PTSL)
020			_a126044158X
040			_aDLC _beng _cDLC _erda _dUKM _erda
042			_apcc
090	0	0	_aHD49 _b.S87 2019
100	1		_aSupovitz, Frank, _eauthor.
245	1	0	_aWhat to do when things go wrong : _ba five-step guide to planning for and surviving the inevitable : and coming out ahead / _cFrank Supovitz.
264		1	_aNew York : _bMcGraw-Hill Education, _c2019.
300			_axi, 270 pages: _billustrations; _c24 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
520			_a'Manage every business problem like you were born for it -- from a problem customer to a career-threatening crisis It's not being negative or pessimistic to assume that something will always go wrong in business and in your career. It's being realistic. What you do when crisis hits is the only thing matters -- and this proven guide delivers everything you need to take positive action with confidence, skill, and professionalism. In What to Do When Things Go Wrong, Frank Supovitz, the man who has been behind-the-scenes at major events like the Super Bowl, Stanley Cup, and Indy 500 guides you through the process of making sure you handle inevitable problems as if it's something you do day in and day out. Whether you're revealing a new strategy to your team, presenting last year's numbers to the C-suite, or opening your own business, What to Do When Things Go Wrong helps you think through and prepare for all potential problems. You'll learn why things go wrong, how to best go about preventing crisis, and how to fix them when they happen anyway. Complete with stories from the author's clients, executives, entrepreneurs, and others, What to Do When Things Go Wrong is your playbook for ensuring the results you deliver reflect the smart, hard-working professional you are'-- _cProvided by publisher.
520			_a'From the man who made the Super Bowl go off without a hitch - almost - proven five-step program to prepare for and manage any crisis situation with skill and confidence'-- _cProvided by publisher.
650		0	_aCrisis management.
650		0	_aProblem solving.
907			_a.b16800680 _b2020-10-07 _c2020-03-16
942			_c01 _n0 _kHD49 .S87 2019
949			_o101006961
990			_aros
991			_aFakulti Sains Sosial dan Kemanusiaan
998			_at _b2020-03-16 _cm _da _feng _gnyu _y0 _z.b16800680
999			_c647514 _d647514