000 01438nam a2200361 i 4500
005 20250930142852.0
008 190506t2017 nyua 001 0 eng d
020 _a9780996757812
_qhardback
_cRM796.75
039 9 _a201909261542
_bhaiyati
_c201909231517
_dnikzal
_c201908261203
_dros
_c201905061551
_dros
_y05-06-2019
_zros
040 _aUKM
_erda
090 _aHD31.P556 2017
090 _aHD31
_b.P556 2017
100 1 _aPlunkett, W. Richard
_q(Warren Richard),
_eauthor.
245 1 0 _aManagement :
_bmeeting and exceeding customer expectations /
_cWarren R. Plunkett, Gemmy S. Allen.
250 _aEleventh edition.
264 1 _aNew York :
_bWessex Press Inc.,
_c[2017].
264 4 _c©2017.
300 _axx, 679 pages :
_billustrations ;
_c26 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references : page 638-649 and index.
650 0 _aManagement
700 1 _aAllen, Gemmy,
_eauthor.
_952355
907 _a.b16718082
_b2019-11-14
_c2019-11-12
942 _c01
_n0
_kHD31.P556 2017
914 _avtls003647288
990 _anz
991 _aFakulti Ekonomi dan Pengurusan
998 _anone
_b2019-06-05
_cm
_da
_feng
_gnyu
_y0
_z.b16718082
999 _c639808
_d639808