000 01326nam a2200325 i 4500
005 20250919130342.0
008 190219s2015 my 000 0 may d
020 _a9789839827378
_q(paperback)
_cHadiah
039 9 _a201909121145
_bzaiful
_c201909121140
_dzaiful
_c201909121139
_dzaiful
_y02-19-2019
_zbinar
040 _aUKM
_erda
090 _aMK10 MAMPU 20
_bP464 2015
245 0 0 _aPengurusan perhubungan pelanggan sektor awam :
_bmemperhebat inisiatif perkhidmatan mendakap aspirasi pelangan /
_cMAMPU
264 1 _aPutrajaya :
_bUnit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia (MAMPU),
_c2015.
300 _a102 pages :
_billustrations ;
_c25 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
650 0 _aCivil service ethics
_zMalaysia
650 0 _aCustomer services
_xManagement
650 0 _aAdministrative agencies
_zMalaysia
_xManagement
650 0 _aGovernment publications
_zMalaysia
710 1 _aMalaysia.
_bUnit Pemodenan Tadbiran dan Perancangan Pengurusan.
_bJabatan Perdana Menteri
907 _a.b16686457
_b2019-11-12
_c2019-11-12
942 _c4
_n0
_kMK10 MAMPU 20 P464 2015
914 _avtls003644046
990 _azear
991 _aKoleksi Dokumen
998 _at
_b2019-06-02
_cm
_da
_fmay
_gmy
_y0
_z.b16686457
999 _c636712
_d636712