| 000 | 01593cam a2200349 a 4500 | ||
|---|---|---|---|
| 005 | 20250919130151.0 | ||
| 008 | 181127s2012 paua b 001 0 eng | ||
| 020 |
_a9781466602892 _qelectronic book |
||
| 035 | _a17120293 | ||
| 039 | 9 |
_a201811281515 _bemilda _y11-27-2018 _zemilda |
|
| 040 |
_aDLC _cDLC _dDLC _dUKM _erda |
||
| 090 | _aebook | ||
| 245 | 0 | 0 |
_aSuccessful customer relationship management programs and technologies : _bissues and trends / _c[edited by] Riyad Eid. |
| 264 | 1 |
_aHershey, PA : _bBusiness Science Reference, _c2012. |
|
| 300 |
_axx, 338 pages : _billustrations ; _c29 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aelectronic _2isbdmedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 500 | _a'Premier reference source'--Cover. | ||
| 504 | _aIncludes bibliographical references (p. 286-324) and index. | ||
| 520 |
_a'This book offers case studies, methodologies, frameworks and architectures, and generally the cutting edge in research within the field of customer relationship management'-- _cProvided by publisher. |
||
| 650 | 0 |
_aCustomer relations _xManagement _xData processing. |
|
| 650 | 0 |
_aCustomer relations _xManagement _xComputer programs. |
|
| 700 | 1 |
_aEid, Riyad, _eeditor. |
|
| 773 | 0 | _tIGI Global e-books. | |
| 856 | 4 | 0 | _uhttps://eresourcesptsl.ukm.remotexs.co/user/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0288-5 |
| 907 |
_a.b16656489 _b2022-11-01 _c2019-11-12 |
||
| 942 |
_n0 _kebook |
||
| 914 | _avtls003640926 | ||
| 998 |
_ae _b2018-01-11 _cm _dz _feng _gpau _y0 _z.b16656489 |
||
| 999 |
_c633816 _d633816 |
||