000 01283nam a2200361 i 4500
005 20250919124900.0
008 181107t2014 my a 001 0 eng d
020 _a9789670474649
_qpaperback
_cRM30.40
039 9 _a201811291104
_badibah
_c201811291051
_dadibah
_y11-07-2018
_zruzini
040 _aUKM
_erda
090 _aHF5415.335.H329c 2014 9
090 _aHF5415.335
_b.H329c 2014 9
100 0 _aHartini Ahmad,
_eauthor.
245 1 0 _aCustomer satisfaction :
_bexperiences in healthcare sector /
_cHartini Ahmad and Mahmoud Allan.
264 1 _aSintok, Kedah :
_bUUM Press,
_c2014.
264 4 _c©2014.
300 _axi, 96 pages :
_billustrations ;
_c23 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references (page : 89-90) and index.
650 0 _aConsumer satisfaction.
650 0 _aCustomer services.
700 0 _aMahmoud Allan,
_eauthor.
907 _a.b16648304
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kHF5415.335.H329c 2014 9
914 _avtls003640090
990 _aaa
991 _aUmum, PDAL
998 _ad
_b2018-07-11
_cm
_da
_feng
_gmy
_y0
_z.b16648304
999 _c633061
_d633061