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| 005 | 20250919124900.0 | ||
| 008 | 181107t2014 my a 001 0 eng d | ||
| 020 |
_a9789670474649 _qpaperback _cRM30.40 |
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| 039 | 9 |
_a201811291104 _badibah _c201811291051 _dadibah _y11-07-2018 _zruzini |
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| 040 |
_aUKM _erda |
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| 090 | _aHF5415.335.H329c 2014 9 | ||
| 090 |
_aHF5415.335 _b.H329c 2014 9 |
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| 100 | 0 |
_aHartini Ahmad, _eauthor. |
|
| 245 | 1 | 0 |
_aCustomer satisfaction : _bexperiences in healthcare sector / _cHartini Ahmad and Mahmoud Allan. |
| 264 | 1 |
_aSintok, Kedah : _bUUM Press, _c2014. |
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| 264 | 4 | _c©2014. | |
| 300 |
_axi, 96 pages : _billustrations ; _c23 cm. |
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| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes bibliographical references (page : 89-90) and index. | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCustomer services. | |
| 700 | 0 |
_aMahmoud Allan, _eauthor. |
|
| 907 |
_a.b16648304 _b2019-11-12 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5415.335.H329c 2014 9 |
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| 914 | _avtls003640090 | ||
| 990 | _aaa | ||
| 991 | _aUmum, PDAL | ||
| 998 |
_ad _b2018-07-11 _cm _da _feng _gmy _y0 _z.b16648304 |
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| 999 |
_c633061 _d633061 |
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