| 000 | 01233cam a2200325 a 4500 | ||
|---|---|---|---|
| 005 | 20250919124807.0 | ||
| 008 | 181010s2011 nyua 000 0 eng | ||
| 020 |
_a9780071289276 _qpaperback _cHadiah |
||
| 039 | 9 |
_a201906261121 _bhayat _c201904120942 _dbaiti _y10-10-2018 _zemilda |
|
| 040 |
_aDLC _cDLC _dDLC _dUKM _erda |
||
| 090 | _aHD9980.5.F549 2011 | ||
| 090 |
_aHD9980.5 _b.F549 2011 |
||
| 100 | 1 |
_aFitzsimmons, James A., _eauthor. |
|
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _a7th edition ; International edition. | ||
| 264 | 1 |
_aNew York : _bMcGraw-Hill, _c2011. |
|
| 300 |
_axviii, 541 pages : _billustrations ; _c29 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 490 | 0 | _aThe McGraw-Hill/Irwin series operations and decision sciences | |
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 907 |
_a.b16630725 _b2019-11-12 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD9980.5.F549 2011 |
||
| 914 | _avtls003638302 | ||
| 991 | _aFakulti Sains dan Teknologi | ||
| 998 |
_at _b2018-10-10 _cm _da _feng _gnyu _y0 _z.b16630725 |
||
| 999 |
_c631355 _d631355 |
||