| 000 | 01320nam a2200325 i 4500 | ||
|---|---|---|---|
| 005 | 20250919122205.0 | ||
| 008 | 180524t2017 flua i 000 0 eng | ||
| 020 |
_a9781498714709 _qhardback _cRM274.92 |
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| 039 | 9 |
_a201809261610 _bhaiyati _c201809181523 _dros _y05-24-2018 _zros |
|
| 040 |
_aDLC _beng _cDLC _erda _dDLC _dUKM _erda |
||
| 090 | _aHF5415.5.G566 | ||
| 090 |
_aHF5415.5 _b.G566 |
||
| 100 | 1 |
_aKinnett, Seth, _eauthor. |
|
| 245 | 1 | 0 |
_aHow to win at CRM : _bstrategy, implementation, management / _cSeth J. Kinnett. |
| 264 | 1 |
_aBoca Raton, FL : _bCRC Press, Taylor & Francis Group, _c2017. |
|
| 300 |
_axvii, 220 pages : _billustrations ; _c24 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer relations _xData processing. |
|
| 650 | 0 |
_aCustomer relations _xMarketing. |
|
| 907 |
_a.b16591380 _b2019-11-12 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.G566 |
||
| 914 | _avtls003634271 | ||
| 991 | _aFakulti Ekonomi dan Pengurusan | ||
| 998 |
_at _b2018-11-05 _cm _da _feng _gflu _y0 _z.b16591380 |
||
| 999 |
_c627531 _d627531 |
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