| 000 | 01699nam a2200409 i 4500 | ||
|---|---|---|---|
| 005 | 20250930142321.0 | ||
| 008 | 180524t2016 enka i 001 0 eng | ||
| 020 |
_a9781783267132 _qhardback : alkaline paper _cRM626.20 |
||
| 039 | 9 |
_a201809270949 _blan _c201809181513 _dros _y05-24-2018 _zros |
|
| 040 |
_aDLC _beng _cDLC _erda _dDLC _dUKM _erda |
||
| 090 | _aHD62.15.H856 | ||
| 090 |
_aHD62.15 _b.H856 |
||
| 100 | 1 |
_aHull, Frank, _eauthor. |
|
| 245 | 1 | 0 |
_aTotal value development : _bhow to drive service innovation / _cFrank M. Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education, Chris Storey, University of Sussex, UK. |
| 246 | 1 | 8 |
_ispine title _aTotal value development. |
| 264 | 1 |
_aLondon : _bImperial College Press, _c2016. |
|
| 264 | 4 | _c©2016. | |
| 300 |
_axxxv, 371 pages : _billustrations ; _c24 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 490 | 0 |
_aSeries on technology management ; _vvol. 26. |
|
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aTotal quality management. _960970 |
|
| 650 | 0 | _aValue. | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aIndustrial management. | |
| 700 | 1 |
_aStorey, Christopher David, _eauthor. |
|
| 907 |
_a.b16591288 _b2019-11-12 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD62.15.H856 |
||
| 914 | _avtls003634261 | ||
| 990 | _arab | ||
| 991 | _aFakulti Ekonomi dan Pengurusan | ||
| 998 |
_at _b2018-11-05 _cm _da _feng _genk _y0 _z.b16591288 |
||
| 999 |
_c627521 _d627521 |
||