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008 160122s2014 xxu| s |||| 0|eng d
020 _a9781137047137
_qelectronic book
024 7 _a10.1057/9781137047137
_2doi
035 _a(DE-He213)978-1-137-04713-7
039 9 _a201606101037
_bhamka
_c201601221113
_dhafiz
_y01-20-2016
_zhafiz
_wSpringer_MARC_20160120_024808-hafizupload22012016.mrc
_x12
072 7 _aYQS
_2bicssc
072 7 _aSCI000000
_2bisacsh
082 0 4 _a500
_223
090 4 _aebook
100 1 _aMorgeson, Forrest V.
_eauthor.
245 1 0 _aCitizen Satisfaction
_h[electronic resource] :
_bImproving Government Performance, Efficiency, and Citizen Trust /
_cby Forrest V. Morgeson.
264 1 _aNew York :
_bPalgrave Macmillan US :
_bImprint: Palgrave Macmillan,
_c2014.
300 _aXIV, 217 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
520 _aCitizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
650 0 _aScience.
650 1 4 _aScience.
650 2 4 _aScience, general.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781349344154
856 4 0 _uhttps://eresourcesptsl.ukm.remotexs.co/user/login?url=http://link.springer.com/10.1057/9781137047137
907 _a.b16257789
_b2023-12-05
_c2019-11-12
942 _n0
_kebook
914 _avtls003598781
990 _ahamka
998 _ae
_b2016-07-01
_cm
_dz
_feng
_gxxu
_y0
_z.b16257789
999 _c603436
_d603436