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008 150923s2015 mau b 001 0 eng
020 _a9781284054415 (pbk.)
_cRM343.01
020 _a1284054411 (pbk.)
039 9 _a201706081301
_bshafiq
_c201706070746
_dhazrizal
_c201706061414
_dsalmah
_c201511091118
_dzainol
_y09-23-2015
_zfida
040 _dUKM
_erda
090 _aWX159.M478e 2015 9
090 _aWX 159
_b.M478e 2015 9
090 _aWX159
_b.M478e 2015 9HUKM
100 1 _aMcConnell, Charles R.,
_eauthor.
_940384
245 1 4 _aThe effective health care supervisor /
_cCharles R. McConnell.
250 _aEighth edition.
264 4 _aBurlington, Massachusetts :
_bJones & Bartlett Learning,
_c[2015], ©2015.
300 _axix, 589 pages :
_billustrations ;
_c26 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references (pages 561-571) and index.
505 2 _aPart I - The Setting -- The evolving supervisory roles -- The volatile healthcare environment -- The nature of supervision: Health care and everywhere -- Management and its basic functions -- Part II - The supervisor and self -- Delegation and empowerment: Forming some good habits -- Time management: Expanding the day without stretching out the clock -- Self-management and personal supervisory effectiveness -- Part III - The supervisor and the employee -- Interviewing: Start strong to recruit successfully -- Leadership and the supervisor -- When the employees are professionals -- Motivation: Intangible forces and slippery rules -- Performance appraisal: Cornerstone of employee development -- Criticism and discipline: Guts, tact, and justice -- The problem employee and employee problems -- The supervisor and the human resource department -- Part IV - The supervisor and the task -- Ethics and ethical standards -- Decisions, decisions -- Management of change: Resistance is where you find it -- Communication: Not by spoken words alone -- How to arrange and conduct effective meetings -- Budgeting and cost control -- Quality and productivity: Sides of the same coin -- Teams, team building, and teamwork -- Methods improvement: Making work-and life- easier -- Reengineering and reduction-in-force -- Continuing education: Your employees and you -- The supervisor and the law -- Living with HIPAA -- Organizational communication: Looking up, down, and laterally -- Unions: Avoiding them when possible and living with them when necessary
650 2 _aPersonnel Administration, Hospital.
650 2 _aHealth Facility Administrators.
650 2 _aPersonnel Management
_xmethods.
907 _a.b16208894
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kWX159.M478e 2015 9
914 _avtls003593462
990 _azr/shafiq
991 _aProgram Fisioterapi, Pusat Pengajian Sains Rehabilitasi, Fakulti Sains Kesihatan, KKL
991 _aJabatan Kesihatan Masyarakat, PPUKM
998 _ad
_ah
_b2015-10-09
_cm
_da
_feng
_gmau
_y0
_z.b16208894
999 _c598601
_d598601