000 03046nam a2200409 i 4500
005 20250919002858.0
008 150403s20142014njua 001 0 eng
020 _a9781118844397
_qhardback
_cRM131.80
039 9 _a201509301522
_bhaiyati
_c201509151059
_dhamudah
_y04-03-2015
_zhamudah
040 _aDLC
_beng
_cDLC
_erda
_dDLC
_dUKM
_erda
090 _aHM851.H655S635
090 _aHM851
_b.H655S635
100 1 _aHolloman, Christer,
_eauthor.
245 1 4 _aThe social media MBA guide to ROI :
_bhow to measure and improve your return on investment /
_cChrister Holloman.
246 1 8 _ispine title :
_bThe social media MBA tuide to ROI.
264 1 _aHoboken :
_bWiley,
_c[2014].
264 4 _c©2014
300 _axvi, 140 pages :
_billustrations ;
_c23 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
500 _aIncludes index.
505 8 _aMachine generated contents note: Acknowledgements Preface Hall of Fame Introduction 1 Strategy 2 Measure ROI by Platform Facebook Twitter YouTube LinkedIn Google+ Pinterest Blogs 3 Tools Choosing a supplier Popular measuring platforms 4 Case Studies O2 - Customer Service Sabre Hospitality Solutions - Business Development Makino - Sales giffgaff - Customer Retention BRAVEday Insurance - Communication Beats by Dr. Dre - Viral Campaign 5 Safeguarding ROI Index .
520 _a'The first book to explain how you can measure social media ROI across multiple departments, for internal/external social media based activities, as well as for new business models (product/services). This book provides help in establishing a thorough social media plan, examining your goals, audience and channel strategy, before examining tools and techniques to measure social media metrics and key performance indicators. This book debunks the myth that ROI, web metrics and social media measuring is a'black art', and makes it easy to understand and use, enabling the reader to create bespoke ROI metrics and improve the return on activity. Practical, straightforward and informed by the key principles which the author has explored in his Social Media MBA, this transformative look at ROI will inspire a move away from'Likes','Followers' and'mentions' and towards pounds, euros and dollars'--
_cProvided by publisher.
650 0 _aSocial media
_xManagement.
650 0 _aRate of return.
650 7 _aBUSINESS & ECONOMICS / E-Commerce / Internet Marketing.
_2bisacsh
776 0 8 _iOnline version:
_aHolloman, Christer.
_tSocial media MBA guide to ROI
_dHoboken : Wiley, 2014
_z9781118898291
_w(DLC) 2014015226
907 _a.b16112945
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kHM851.H655S635
914 _avtls003582929
990 _anh
991 _aFakulti Ekonomi dan Pengurusan
998 _at
_b2015-03-04
_cm
_da
_feng
_gnju
_y0
_z.b16112945
999 _c590296
_d590296