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008 140519s2013 enka bi 001 0 eng d
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100 1 _aDavies, Liz,
_d1948-
245 1 0 _aCommunicating with children and their families :
_bresponding to need and protection /
_cLiz Davies and Evelyn Kerrigan Lebloch.
246 3 _ispine title :
_aCommunicating with children and their families.
260 _aMaidenhead :
_bOpen University Press,
_c2013.
300 _a211 p. :
_bill. ;
_c24 cm.
500 _aErratum inserted.
504 _aIncludes bibliographical references (p. [186]-198) and index.
520 _aGood communication skills are essential for effective social work practice. This book brings current, relevant and contested areas of social work practice to life by using scripts from real life situations to demonstrate every day scenarios social workers encounter when communicating with children and their families. Each chapter takes a key aspect of communication: engagement; negotiation; investigation; use of power and persistence and presents it in a context of good professional practice. It also examines the common pitfalls that workers could fall into and contextualises the script through comparison with a contemporary case study. Relevant theoretical frameworks, legislation, policy and ethical dilemmas are included for each situation. This engaging and innovative book gives social work students and professionals a thorough understanding of the best ways to communicate with children and their families in complex and challenging situations. The book also has relevance to other professionals such as those working in health, education, police and the voluntary sector. -- Publisher website.
650 0 _aSocial service.
650 0 _aCommunication.
700 1 _aLebloch, Evelyn Kerrigan.
907 _a.b15903436
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kHV40.D374
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990 _abety
991 _aFakulti Pendidikan
998 _at
_b2014-06-05
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_y0
_z.b15903436
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