000 01184nam a2200325 a 4500
005 20250918234533.0
008 140505s2005 nyu b a001 0 eng
010 _a2004-030979
020 _a0814408176 (hbk.)
020 _a9780814408179 (hbk.)
_cHadiah
039 9 _a201406121104
_bbaiti
_y05-05-2014
_zzabidah
040 _aDLC
_cDLC
_dOSU
_dUKM
090 _aHF5549.5.M63D877
090 _aHF5549.5.M63
_bD877
100 1 _aDurkin, Dianne M.,
_d1947-
245 1 4 _aThe loyalty advantage :
_bessential steps to energize your company, your customers, your brand /
_cDianne M. Durkin.
260 _aNew York :
_bAMACOM, American Management Association,
_c2005.
300 _aix, 229 p. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 201-219) and index.
650 0 _aEmployee motivation.
650 0 _aEmployee loyalty.
650 0 _aOrganizational commitment.
650 0 _aInterpersonal communication.
907 _a.b15890521
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kHF5549.5.M63D877
914 _avtls003558229
991 _aFakulti Sains Sosial dan Kemanusiaan
998 _at
_b2014-05-05
_cm
_da
_feng
_gnyu
_y0
_z.b15890521
999 _c568756
_d568756