000			01842nam a2200325 a 4500
005			20250918233711.0
008			140321s2013 gw a bi a001 0 eng d
020			_a9783642331428 (hbk.) _cRM276.37
039		9	_a201410230949 _blan _c201410211554 _dlan _c201410200907 _dzabidah _c201403211508 _dzabidah _y03-21-2014 _zzabidah
040			_aEBLCP _beng _cEBLCP _dGW5XE _dGZM _dYDXCP _dOCLCQ _dCOO _dUtOrBLW _dUKM
090			_aHF5548.2.F843 3
090			_aHF5548.2 _b.F843 3
245	0	0	_aFundamentals of business process management / _cMarlon Dumas ... [et al.].
246	3		_aBusiness process management.
260			_aBerlin : _bSpringer, _c2013.
300			_axxvii, 399 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references : p. (385-389) and index.
520			_aBusiness Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.
650		0	_aBusiness _xData processing _xManagement.
650		0	_aReengineering (Management).
700	1		_aDumas, Marlon.
907			_a.b15853238 _b2019-11-12 _c2019-11-12
942			_c01 _n0 _kHF5548.2.F843 3
914			_avtls003554183
990			_arab
991			_aFakulti Teknologi dan Sains Maklumat
998			_al _b2014-08-03 _cm _da _feng _ggw _y0 _z.b15853238
999			_c565238 _d565238