000 02846nam a2200409 a 4500
005 20250918192414.0
008 130806s2012 enka b 001 0 eng
020 _a9780415783033 (hbk.)
_cRM498.75
020 _a9780415783132 (pbk.)
020 _a0415783038 (hbk.)
020 _a0415783135 (pbk.)
039 9 _a201312261635
_bzaina
_c201312101104
_dhamudah
_c201311061139
_dzabidah
_c201311061139
_dzabidah
_y08-06-2013
_zhamudah
040 _aDLC
_cDLC
_dDLC
_dUKM
090 _aHF5415.5.C647
090 _aHF5415.5
_b.C647
245 0 0 _aConsumer-brand relationships :
_btheory and practice /
_cedited by Susan Fournier, Michael Breazeale, and Marc Fetscherin.
246 3 _aConsumer brand relationships.
260 _aLondon :
_bRoutledge,
_c2012.
300 _axxvi, 424 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and indexes.
520 _a'The creation and management of customer relationships is fundamental to the practice of marketing. Marketers have long maintained a keen interest in relationships: what they are, why they are formed, what effects they have on consumers and the marketplace, how they can be measured and when and how they evolve and decline. While marketing research has a long tradition in the study of business relationships between manufacturers and suppliers and buyers and sellers, attention in the past decade has expanded to the relationships that form between consumers and their brands (such as products, stores, celebrities, companies or countries). The aim of this book is to advance knowledge about consumer-brand relationships by disseminating new research that pushes beyond theory, to applications and practical implications of brand relationships that businesses can apply to their own marketing strategies. With contributions from an impressive array of scholars from around the world, this volume will provide students and researchers with a useful launch pad for further research in this blossoming area'--
_cProvided by publisher.
650 0 _aCustomer relations.
650 0 _aBranding (Marketing).
650 0 _aRelationship marketing
_xResearch.
700 1 _aFournier, Susan
700 1 _aBreazeale, Michael,
_d1964-
700 1 _aFetscherin, Marc.
907 _a.b1569883x
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kHF5415.5.C647
914 _avtls003536849
990 _aza
991 _aFakulti Ekonomi dan Pengurusan
998 _at
_b2013-06-08
_cm
_da
_feng
_genk
_y0
_z.b1569883x
999 _c552491
_d552491