000			02051nam a22003374a 4500
005			20250918192350.0
008			130731s2012 caua bi 001 0 eng
020			_a9781118076545 (hardback) _cRM109.99
039		9	_a201312181530 _bbaiti _c201310171638 _dlan _c201310080854 _dhamudah _y07-31-2013 _zhamudah
040			_aDLC _dDLC _dUKM
090			_aLB1044.87.C733
090			_aLB1044.87 _b.C733
100	1		_aCrawley, Anita, _d1946-
245	1	0	_aSupporting online students : _ba guide to planning, implementing, and evaluating services / _cAnita Crawley.
260			_aSan Francisco, CA : _bJossey-Bass, _cò012.
300			_axxiii, 262 p. : _bill. ; _c24 cm.
490	1		_aThe Jossey-Bass higher and adult education series.
504			_aIncludes bibliographical references and index.
520			_a'Online Student Services and Support is a comprehensive review of all aspects of support services needed by online learners. It argues that while these services are necessary for online students to be successful, they will benefit all students. Based on a decade's worth of published research, it describes the scope of services that should be made available to online students in three separate stages of their college careers. It offers guidelines and standards for these services as outlined by half a dozen national professional organizations; covers the nationally used audit tool developed by the Center for the Transforming Student Services (CENTSS)'-- _cProvided by publisher.
650		0	_aWeb-based instruction.
650		0	_aStudents _xServices for _xTechnological innovations.
830		0	_aThe Jossey-Bass higher and adult education series.
907			_a.b15692917 _b2019-11-12 _c2019-11-12
942			_c01 _n0 _kLB1044.87.C733
914			_avtls003536201
990			_arab
991			_aFakulti Sains Sosial dan Kemanusiaan
998			_at _b2013-05-07 _cm _da _feng _gcau _y0 _z.b15692917
999			_c551910 _d551910