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090 _acd-rom sem HF5657.4
_b.I584 2012
100 0 _aZuliana Zulkifli.
245 1 0 _aCustomer perception on the Customer Relationship Management (CRM) practices in banking sector
_h[article] :
_bdo demographic indicators differs /
_cZuliana Zulkifli, Izah Mohd Tahir.
500 _aMuka Surat 399-409.
700 0 _aIzah Mohd Tahir.
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_aInternational Management Accounting Conference (6th : 2012 : Bangi, Selangor)
_dBangi :; Faculty of Economics and Management, Universiti Kebangsaan Malaysia,; 2012.
_tManaging innovation and sustaining excellence Proceedings of the International Management Accounting Conference 6, 26 - 27 March 2012, Equatorial Hotel, Bangi, Selangor /
_z9789833198696
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_c2019-11-12
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