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005			20250930134337.0
008			130325s2011 my a m 000 0 may d
039		9	_a201305301543 _bathirah _y03-25-2013 _zzarina
040			_aUKM
090			_aT58.64.N647 2011 3 tesis
090			_aT58.64 _b.N647 2011
100	0		_aNoraidah Supangit.
245	1	0	_aKeberkesanan pelaksanaan gabungan sistem pengurusan pengetahuan dan sistem pengurusan hubungan pelanggan di Jabatan Kastam Diraja Malaysia / _cNoraidah binti Supangit.
260			_c2011.
300			_axiii, 154 p. : _bill. ; _c30 cm.
502			_aTesis (Sarjana Teknologi Maklumat) - Universiti Kebangsaan Malaysia, 2011.
504			_aRujukan : p. [122]-135.
610	2	0	_aUniversiti Kebangsaan Malaysia _xDissertations. _962865
650		0	_aInformation resources management.
650		0	_aKnowledge management.
650		0	_aCustomer relations _xManagement _xData processing.
650		0	_aElectronic government information _zMalaysia.
650		0	_aDissertations, Academic _zMalaysia. _962866
710	2		_aKastam Diraja Malaysia. _955876
907			_a.b15601857 _b2025-07-18 _c2019-11-12
942			_c3 _n0 _kT58.64.N647 2011 3 tesis
914			_avtls003526338
990			_aszj/athirah
991			_aFakulti Teknologi dan Sains Maklumat
998			_al _b2013-12-03 _cm _dx _fmay _gmy _y0 _z.b15601857
999			_c543010 _d543010