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039 9 _a201303121121
_brosma
_y03-12-2013
_zrosma
040 _aUKM
090 _acd-rom sem HF5415.5
_b.C66 2008
245 0 0 _aCultivating customer-focused culture through library generic skills
_h[article] /
_cGeneric Skills Survey Researcher Group.
500 _aSession 3 - Customer Education
773 1 _7m2mm
_w(UKM)003381534
_aConference on Customer-Focused Culture (2008 June, 9-11 : Johor Bahru)
_dJohor Bahru :; Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia,; 2008
_tEnergising and empowering quality strategies toward the customer-driven organisations : Conference on Customer-Focused Culture
907 _a.b15590343
_b2019-11-13
_c2019-11-12
942 _n0
_kcd-rom sem HF5415.5 .C66 2008
914 _avtls003525063
998 _anone
_b2013-12-03
_ca
_da
_feng
_g
_y0
_z.b15590343
999 _c541926
_d541926