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_a201303121122 _brosma _y03-12-2013 _zrosma |
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| 040 | _aUKM | ||
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_acd-rom sem HF5415.5 _b.C66 2008 |
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| 100 | 0 | _aNorliya Ahmad Kassim. | |
| 245 | 1 | 0 |
_aAssessing customer satisfaction on library services and activities in creating a learning environment _h[article] / _cDr. Norliya Ahmad Kassim, Khasiah Zakaria, Haslinda Mohamed. |
| 500 | _aSession 3 - Customer Education | ||
| 773 | 1 |
_7m2mm _w(UKM)003381534 _aConference on Customer-Focused Culture (2008 June, 9-11 : Johor Bahru) _dJohor Bahru :; Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia,; 2008 _tEnergising and empowering quality strategies toward the customer-driven organisations : Conference on Customer-Focused Culture |
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_a.b15590318 _b2019-11-13 _c2019-11-12 |
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_n0 _kcd-rom sem HF5415.5 .C66 2008 |
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_anone _b2013-12-03 _ca _da _feng _g _y0 _z.b15590318 |
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