000 00938nam a2200289 a 4500
005 20250930134101.0
008 121217s2012 my l000 0 may d
020 _cHadiah
039 9 _y12-17-2012
_zwahida
040 _aUKM
090 _aMK11 UKM 20
_bS579
245 0 0 _aBuku panduan MS ISO 9001 : 2008 : Sistem Pengurusan Kualiti Perkhidmatan (SPKP) UKM
260 _aBangi :
_bUniversiti Kebangsaan Malaysia,
_c[2012]
300 _a20 p. ;
_c14 cm.
650 0 _aISO 9001 Standard
_zMalaysia
650 0 _aTotal quality management
_960970
650 0 _aQuality assurance
_xStandards
_zMalaysia
650 0 _aQuality control
_zMalaysia
710 2 _aUniversiti Kebangsaan Malaysia
907 _a.b15540273
_b2019-11-12
_c2019-11-12
942 _c4
_n0
_kMK11 UKM 20 S579
914 _avtls003519760
990 _aswa
991 _aKoleksi Dokumen
998 _at
_b2012-04-12
_cm
_da
_fmay
_gmy
_y0
_z.b15540273
999 _c537019
_d537019