000			04034nam a22003494a 4500
005			20250918165100.0
008			120830s2011 nyua bi 001 0 eng d
020			_a9780071700627 (hbk) _cRM209.99
039		9	_a201209261154 _blan _c201209241528 _dhendon _c201208300844 _didah _y08-30-2012 _zidah
040			_aUKM
090			_aQA76.76.Q35N343 3
090			_aQA76.76.Q35 _bN343 3
100	1		_aNanda, Vivek, _d1977-
245	1	0	_aSix Sigma software quality improvement : _bsuccess stories from leaders in the high tech industry / _cVic Nanda, Jeffrey A. Robinson.
246	3		_aSix Sigma software quality improvement.
260			_aNew York : _bMcGraw-Hill, _c2011.
300			_axx, 611 p. : _bill. ; _c25 cm.
504			_aIncludes bibliographical references and index.
520			_a'Proven techniques for improving software and process quality with Six SigmaThis practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first-hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement.The success stories reveal how: Motorola minimized business risk before changing business-critical applications TCS improved fraud detection for a global bank Infosys improved software development productivity for a large multinational bank IBM reduced help desk escalations and overhead activities EMC improved development productivity Motorola realized significant cost avoidance by streamlining processes and project documentation Xerox achieved high-speed product development Seagate reduced application downtime and improved availability to 99.99% Cisco successfully reinvented its Six Sigma program Convergys injected Six Sigma into the company's DNA Thomson Reuters' Six Sigma program gathered significant momentum in a short time Six Sigma was successfully applied in many other projects for defect reduction, cycle time reduction, productivity improvement, and more'-- _cProvided by publisher.
520			_a'To date, there have been very few resources that demonstrate how Six Sigma is applicable to the IT industry. Six Sigma Software Quality Improvement bridges that gap by showing Six Sigma in action, with compelling success stories from today's leading IT companies, including Motorola, Honeywell, GE, and American Express. It offers a true roadmap for software quality improvement from those who have been in the trenches and have won the battles handily. IT companies continue to be challenged in overcoming intractable software quality problems and operational complexity while also trying to deliver software as per the agreed scope, schedule, and budget. Six Sigma Software Quality Improvement illustrates how successful IT companies employ Six Sigma to improve their processes using DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV (Define, Measure, Analyze, Design, Verify) and identify and eliminate waste from their processes using Lean Six Sigma. The book also reveals how companies develop new, robust products using Design for Six Sigma (DFSS) concepts'-- _cProvided by publisher.
650		0	_aComputer software _xQuality control.
650		0	_aComputer software industry _xQuality control.
650		0	_aSix Sigma (Quality control standard).
700	1		_aRobinson, Jeffrey A.
907			_a.b15459615 _b2019-11-12 _c2019-11-12
942			_c01 _n0 _kQA76.76.Q35N343 3
914			_avtls003511304
990			_aha
991			_aFakulti Kejuruteraan dan Alam Bina
998			_al _b2012-04-08 _cm _da _feng _gnyu _y0 _z.b15459615
999			_c529222 _d529222