| 000 | 01304nam a2200301 a 4500 | ||
|---|---|---|---|
| 005 | 20250918164930.0 | ||
| 008 | 120731s2010 nyua b 001 0 eng | ||
| 020 |
_a9780061798610 (hbk.) _cRM89.90 |
||
| 039 | 9 |
_a201208131315 _bzabidah _y07-31-2012 _zfarid |
|
| 090 | _aHF5415.5.O884 | ||
| 090 |
_aHF5415.5 _b.O884 |
||
| 100 | 1 | _aOtt, Adrian C. | |
| 245 | 1 | 4 |
_aThe 24-hour customer : _bnew rules for winning in a time-starved, always-connected economy / _cAdrian C. Ott. |
| 246 | 3 | _aTwenty-four-hour customer | |
| 260 |
_aNew York : _bHarperBusiness, _c2010. |
||
| 300 |
_axi, 224 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. [199]-215) and index. | ||
| 520 | _a'From the CEO and founder of a top Silicon Valley-based consulting firm, a powerful new book that challenges businesses to reconceive their approaches to time and technology--and win an unprecedented share of their customers' time, attention, and money'--Provided by publisher. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aTime management. | |
| 907 |
_a.b15439689 _b2019-11-12 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.O884 |
||
| 914 | _avtls003509229 | ||
| 990 | _aza | ||
| 991 | _aFakulti Ekonomi dan Pengurusan | ||
| 998 |
_at _b2012-05-07 _cm _da _feng _gnyu _y0 _z.b15439689 |
||
| 999 |
_c527325 _d527325 |
||