000			02834nam a22003854a 4500
005			20250930133622.0
008			120626s2011 njua 001 0 eng
010			_a2010-039901
020			_a9780470923276 (hbk) _cRM 56.96
020			_a047092327X (hbk)
039		9	_a201207231058 _bbaiti _c201206261502 _drahah _y06-26-2012 _zrahah
040			_aUKM
090			_aHD58.8.B343
090			_aHD58.8 _b.B343
100	1		_aBaer, Jay, _d1969-
245	1	4	_aThe now revolution : _b7 shifts to make your business faster, smarter, and more social / _cJay Baer & Amber Naslund.
260			_aHoboken, N.J. : _bWiley, _cc2011.
300			_axv, 202 p. : _bill. ; _c24 cm.
500			_aIncludes index.
520			_a'The real-time and the social web have fundamentally changed the way we communicate The future of business is not in measured, considered responses and carefully planned initiatives. Soon, business will be about near-instantaneous response. About doing the best you can with extremely limited information. About every customer being a reporter, and every reporter being a customer. About winning and losing customers in real-time, every second of every day. About a monumental increase in the findable commentary about our companies. Having the time and information required to make a considered business decision is a luxury - a luxury that's facing extinction faster than a bluegrass band at a punk club. Yet we've not yet adapted our businesses-culturally or organizationally-to respond to this shift, from the inside out. And adapt we must. This book isn't about how to'do' social media. Instead, The Now Revolution gives you the blueprints for making those changes-for reexamining and retooling your company or organization to make real-time business work for you. Read about the seven blueprints that will help you engineer your business for the era of agile business. Culture Talent & Teams Internal Communication Listening Engagement Crisis Response Success Metrics For each blueprint, the authors provide a detailed discussion of what you need to do to succeed in real-time, including detailed process recommendations, and case studies-mostly from small and medium-sized businesses.'--Provided by publisher.
650		0	_aOrganizational change. _960636
650		0	_aOrganizational effectiveness.
650		0	_aCustomer relations.
650		0	_aOrganizational change _vCase studies. _962832
650		0	_aOrganizational effectiveness _vCase studies.
650		0	_aCustomer relations _vCase studies.
700	1		_aNaslund, Amber, _d1975-
907			_a.b15414474 _b2019-11-12 _c2019-11-12
942			_c01 _n0 _kHD58.8.B343
914			_avtls003506432
990			_abaiti
991			_aFakulti Sains Sosial dan Kemanusiaan
998			_at _b2012-01-06 _cm _da _feng _gnju _y0 _z.b15414474
999			_c524875 _d524875