000			04237nam a2200421 a 4500
005			20250918153259.0
008			120425s2011 enkm b a001 0 eng
020			_a9780335238705 (pbk.) _cRM102.84
020			_a033523870X (pbk.)
020			_a9780335238712 (hbk.)
020			_a0335238718 (hbk.)
020			_a9780335238729 (e-ISBN)
020			_a0335238726 (e-ISBN)
039		9	_a201207171843 _brosli _c201207121117 _drasyilla _y04-25-2012 _zrasyilla
040			_aNLM _beng _cNLM _dUKM _dYDXCP _dCDX _dEEK _dKSU _dUKM
090			_aRC440.M637
090			_aRC440 _b.M637
100	1		_aMorrissey, Jean.
245	1	0	_aCommunication skills for mental health nurses / _cJean Morrissey, Patrick Callaghan.
260			_aMaidenhead : _bOpen University Press, _c2011.
300			_axiv, 183 p. : _bill. ; _c23 cm
504			_aIncludes bibliographical references and index.
505	2		_a1. Core communication skills in mental health nursing : Interpersonal skills ; Using skills in practice -- 2. Values, culture and evidence-based communication : Values-based communication ; Culture-based communication ; Evidence-based communication ; Skills for evidence-based practice ; Therapeutic communication: what works, for whom and under what conditions? ; Fostering recovery and wellbeing through therapeutic communication -- 3. Reflection and communication : Understanding reflection: what is it? ; The reflective process ; Models of reflection ; Fostering reflection and reflective practice ; The role of the reflective facilitator ; Organizational factors and reflection ; Learning to become a reflective practitioner -- 4. The therapeutic use of small talk: phatic communication : Phatic communication ; Using phatic communication in mental health nursing ; Brief, ordinary and effective (BOE) communication ; Therapeutic use of self ; The efficacy and effectiveness of small talk -- 5. Heron's communication framework: six category intervention analysis : The six category intervention analysis ; Applying six category intervention analysis ; Degenerate use of interventions ; Learning to use the six categories -- 6. Communicating across cultures : Understanding culture ; Culture and mental health ; Culture and mental health nursing ; Communicating across cultures ; Working with interpreters ; Learning to be culturally competent and capable --
505	2		_a7. Professional helping relationships : Patient-centred care: what is it? ; Understanding empathy ; Models of empathy ; Empathy or sympathy? ; The use of empathy in practice ; Learning the skill of empathy ; Congruence ; Unconditional positive regard ; Setting and maintaining boundaries ; Attributes of effective helpers -- 8. Communicating assertively : Understanding assertiveness ; The benefits of being assertive in practice ; Factors that affect nurses' level of assertiveness ; Using assertiveness skills in practice ; Assertive responses ; Learning to use assertiveness skills -- 9. Resolving conflict : The nature, sources, causes and consequences of conflict ; Types of conflict ; Sources of conflict ; Consequences of conflict ; Conflict resolution -- 10. Solution-focused interventions in mental health nursing : Solution-focused interventions ; The efficacy and effectiveness of solution-focused brief therapy ; The efficacy and effectiveness of cognitive behavioural approaches ; Using cognitive behavioural approaches in mental health nursing ; Problem-solving interventions (PSI) ; The efficacy and effectiveness of PSI -- 11. Motivational interviewing in mental health nursing practice : What is motivational interviewing? ; Self-motivational statements ; Applying the three phases of MI in mental health nursing ; Applying MI theory to communicating using MI ; Evidence-based MI.
650	1	2	_aPsychiatric nursing.
650	2	2	_aCommunication.
650	2	2	_aProfessional Competence.
650		0	_aPsychiatric nursing.
650		0	_aCommunication in nursing.
700	1		_aCallaghan, Patrick.
907			_a.b15342232 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kRC440.M637
914			_avtls003498473
990			_ark4
991			_aFakulti Pendidikan
998			_at _b2012-12-04 _cm _da _feng _genk _y0 _z.b15342232
999			_c517994 _d517994