000 01345nam a2200337 a 4500
005 20250930133305.0
008 120416s2011 maua b 001 0 eng
020 _a9780123850171 (pbk.)
_cRM247.85
020 _a0123850177 (pbk.)
039 9 _a201207231534
_bzabidah
_c201207111224
_dmazarita
_c201207111223
_dmazarita
_y04-16-2012
_zmazarita
040 _aDLC
_dUKM
090 _aT58.5.B484 2011 3
090 _aT58.5
_b.B484 2011 3
100 1 _aBetz, Charles T.
245 1 0 _aArchitecture & patterns for IT service management, resource planning, and governance :
_bmaking shoes for the cobbler's children /
_cCharles T. Betz.
246 3 _aArchitecture and patterns for IT service management, resource planning, and governance.
250 _a2nd ed.
260 _aWaltham, MA :
_bMorgan Kaufmann,
_c2011.
300 _axxxiv, 439 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aInformation technology.
_960042
650 0 _aInformation technology
_xManagement.
_960039
650 0 _aComputer network architectures.
907 _a.b15327462
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kT58.5.B484 2011 3
914 _avtls003496870
990 _aza
991 _aFakulti Teknologi dan Sains Maklumat
998 _at
_b2012-03-04
_cm
_da
_feng
_gmau
_y0
_z.b15327462
999 _c516577
_d516577