| 000 | 02362nam a2200325 a 4500 | ||
|---|---|---|---|
| 005 | 20250918153148.0 | ||
| 008 | 120414s2011 flua b 001 0 eng | ||
| 020 |
_a9781420072495 (hbk.) _cRM247.95 |
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| 020 | _a1420072498 (hbk.) | ||
| 039 | 9 |
_a201207131606 _bzaina _c201207131039 _dzaina _c201206261116 _dmazarita _y04-14-2012 _zmazarita |
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| 040 |
_aDLC _cDLC _dYDX _dYDXCP _dBWX _dCDX _dUKMGB _dDLC _dUKM |
||
| 090 | _aHD58.9.R359 3 | ||
| 090 |
_aHD58.9 _b.R359 3 |
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| 100 | 1 | _aRaynus, Joseph. | |
| 245 | 1 | 0 |
_aImproving business process performance : _bgain agility, create value, and achieve success / _cJoseph Raynus. |
| 260 |
_aBoca Raton, FL : _bCRC Press, _c2011. |
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| 300 |
_axxiv, 321 p. : _bill. ; _c25 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 520 |
_a'The managerial practices that drove industry for decades have become increasingly insufficient to support the increasing rate of change. Without adequate quantitative understanding of the progress made to achieve organizational goals, corporations quickly lose their competitive edge. They are constantly challenged to reshape their operations, improve performance, and adapt swiftly to new markets and opportunities. Yet with new methodologies and frameworks such as BPM, BPI, Six Sigma, Lean, and Executive Dashboard, many question where to begin. This text surveys and integrates quantitative approaches that have become very popular in recent years: Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card. It presents practical methodology that allows organizations to build a measurements framework with the ability to not just monitor the events but to continuously improve and refine them by providing a feedback loop for analysis, goal, and strategy adjustments. This measurement framework is linked to an organization's overall strategy and quantitative achievement information is fed back to that strategy'-- _cProvided by publisher. |
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| 650 | 0 | _aOrganizational effectiveness. | |
| 650 | 0 | _aManagement. | |
| 650 | 0 | _aPerformance. | |
| 907 |
_a.b15326603 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHD58.9.R359 3 |
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| 914 | _avtls003496780 | ||
| 990 | _azsz | ||
| 991 | _aFakulti Teknologi dan Sains Maklumat | ||
| 998 |
_al _b2012-01-04 _cm _da _feng _gflu _y0 _z.b15326603 |
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| 999 |
_c516492 _d516492 |
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