| 000 | 00911nam a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250918151556.0 | ||
| 008 | 120329s2010 at a 001 0 eng d | ||
| 020 |
_a9780980751611 _cRM38.70 |
||
| 039 | 9 |
_a201205172215 _bshafiq _c201204161452 _dIzzati _y03-29-2012 _zIzzati |
|
| 040 | _dUKM | ||
| 090 | _aHF5415.5.R885s 2010 9HUKM | ||
| 090 |
_aHF5415.5 _b.R885s 2010 9HUKM |
||
| 100 | 1 | _aRowson, Pauline. | |
| 245 | 1 | 0 |
_aSuccessful customer service / _cPauline Rowson. |
| 260 |
_aSydney : _bCrimson, _c2010. |
||
| 300 |
_a210 p. : _bill. ; _c22 cm. |
||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 |
_aCustomer service _xProblems, exercises. |
|
| 907 |
_a.b15305223 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.R885s 2010 9HUKM |
||
| 914 | _avtls003494422 | ||
| 990 | _aizzati/shafiq | ||
| 991 | _aPerpustakaan, PPUKM | ||
| 998 |
_ah _b2012-03-03 _cm _da _feng _gat _y0 _z.b15305223 |
||
| 999 |
_c514385 _d514385 |
||