000			01556nam a2200325 a 4500
005			20250918151454.0
008			120326s2011 enk b 001 0 eng
020			_a9780230292635 (hbk.) _cRM298.20
020			_a0230292631 (hbk.)
039		9	_a201207170844 _bzaina _c201207041129 _drasyilla _y03-26-2012 _zlatihan
040			_dUKM
090			_aHD31.D847
090			_aHD31 _b.D847
100	1		_aDupuy, Francois.
245	1	0	_aBusiness for the 21st century : _btowards simplicity and trust / _cFrancois Dupuy ; translated by Rupert Swyer
260			_aHoundmills, Basingstoke, Hampshire : _bPalgrave MacMillan, _c2011.
300			_avii, 204 p. ; _c23 cm.
504			_aIncludes bibliographical references and index.
520			_a'Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control'-- _cProvided by publisher.
650		0	_aIndustrial management _xHistory _y21st century.
650		0	_aBusiness enterprises _xHistory _y21st century.
650		0	_aOrganizational behavior _xHistory _y21st century.
907			_a.b1529433x _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHD31.D847
914			_avtls003493282
990			_azsz
991			_aFakulti Ekonomi dan Pengurusan
998			_at _b2012-01-03 _cm _da _feng _genk _y0 _z.b1529433x
999			_c513306 _d513306