000 01177nam a2200325 a 4500
005 20250930133145.0
008 120323s2011 enka b 001 0 eng
020 _a9780470979099 (pbk. : alk. paper)
_cRM167.42
039 9 _a201207221310
_bzaina
_c201206291149
_drahah
_y03-23-2012
_zrahah
040 _dUKM
090 _aHD9980.5.M393 2011
090 _aHD9980.5
_b.M393 2011
100 1 _aMcDonald, Malcolm.
_940672
245 1 0 _aMarketing plans for service businesses :
_ba complete guide /
_cMalcolm McDonald, Adrian Payne, and Pennie Frow.
250 _a3rd ed.
260 _aChichester, West Sussex :
_bJohn Wiley & Sons,
_c2011.
300 _axv, 495 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xMarketing.
650 0 _aService industries
_xPlanning.
700 1 _aPayne, Adrian.
_944782
700 1 _aFrow, Pennie.
907 _a.b15292319
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD9980.5.M393 2011
914 _avtls003493072
990 _azsz
991 _aFakulti Sains Sosial Dan Kemanusiaan
998 _at
_b2012-10-03
_cm
_da
_feng
_genk
_y0
_z.b15292319
999 _c513106
_d513106