000			01732nam a2200361 a 4500
005			20250930133144.0
008			120323s2012 nyu b 001 0 eng
010			_a2011-018811
020			_a9780415892285 (hbk.) _cRM457.90
020			_a9780415892315 (pbk.)
039		9	_a201207251523 _blatihan _c201207251519 _dlatihan _c201207251225 _dlatihan _c201207251224 _dlatihan _y03-23-2012 _zrahah
090			_aHD49.L477 2012
090			_aHD49 _b.L477 2012
100	1		_aLerbinger, Otto.
245	1	4	_aThe crisis manager : _bfacing disasters, conflicts, and failures / _cby Otto Lerbinger.
250			_a2nd ed.
260			_aNew York : _bRoutledge, _c2012.
300			_axvi, 378 p. ; 24 cm.
490	0		_aRoutledge communication series ; _v2.
500			_aRev. ed. of : The crisis manager : facing risk and responsibility, 1997.
504			_aIncludes bibliographical references and index.
505	0		_aUnderstanding crises -- Risk management: preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Chapetr 9 crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct.
650		0	_aCrisis management.
650		0	_aConflict management. _959485
700	1		_aLerbinger, Otto. _tCrisis manager : facing risk and responsibility.
907			_a.b15291984 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHD49.L477 2012
914			_avtls003493037
990			_aain
991			_aFakulti Sains Sosial dan Kemanusiaan
998			_at _b2012-10-03 _cm _da _feng _gnyu _y0 _z.b15291984
999			_c513076 _d513076