000			01727cam a22003614a 4500
005			20250918151431.0
008			120323s2012 nyua 001 0 eng
020			_a9780814417959 (hbk.) _cRM75.15
020			_a0814417957 (hbk.)
039		9	_a201207111141 _bbaiti _c201207111139 _dbaiti _c201206041211 _dbaiti _c201205281452 _drahah _y03-23-2012 _zlatihan
040			_aUKM
090			_aHF5549.5.M63R697
090			_aHF5549.5.M63 _bR697
100	1		_aRoyal, Mark, _d1967-
245	1	4	_aThe enemy of engagement : _bput an end to workplace frustration--and get the most from your employees / _cMark Royal and Tom Agnew
260			_aNew York : _bAmerican Management Association, _c2012.
300			_aviii, 230 p. : _bill. ; _c24 cm.
500			_aIncludes index.
505	0		_aThere's something happening here -- Frustration: the silent killer -- Workplace frustration spreads at Bernette -- Enabling high levels of performance from engaged employees -- Doing more with less -- Engagement walks in the door and trips over enablement -- Charting the way back on track -- Understanding enablement -- Tackling Bernette's enablement issues -- Diagnosis and prescription -- Starting to get results -- Managers as agents of organizational change.
650		0	_aEmployee motivation.
650		0	_aJob satisfaction.
650		0	_aPerformance.
650		0	_aOrganizational effectiveness.
650		0	_aManagement.
700	1		_aAgnew, Thomas George Arnold.
907			_a.b15289643 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHF5549.5.M63R697
914			_avtls003492799
990			_abaiti
991			_aFakulti Ekonomi dan Perniagaan
998			_at _b2012-10-03 _cm _da _feng _gnyu _y0 _z.b15289643
999			_c512847 _d512847