| 000 | 00874nam a2200301 a 4500 | ||
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| 005 | 20250913114719.0 | ||
| 008 | 981208s1992 xxk 00 eng | ||
| 010 | _a92-135851 | ||
| 020 |
_a0750617101 _cRM55.17 |
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_y08-18-1999 _zload |
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| 090 | _aHF5415.5.C483 | ||
| 090 | _aHF5415.5 | ||
| 100 | 1 | _aChristopher, Martin | |
| 245 | 1 | 4 |
_aThe customer service planner _cMartin Christopher |
| 260 |
_aOxford _bButterworth-Heinemann _c1992 |
||
| 300 | _aviii. 125 p. : ill. ; 24 cm. | ||
| 440 | _aThe Marketing series | ||
| 590 | _a1 | ||
| 650 | _aCustomer services | ||
| 907 |
_a.b10493414 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5415.5.C483 |
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| 914 | _avtls000051391 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
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_at _b1999-05-08 _cm _da _feng _gxxk _y0 _z.b10493414 |
||
| 999 |
_c51284 _d51284 |
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