000 00936nam a2200313 a 4500
005 20250930093222.0
008 981208s1993 xxk 00 eng
010 _a*
020 _a1857390040
_cRM132.72
035 _a604674
039 9 _a200308230103
_bVLOAD
_y08-18-1999
_zload
090 _aZ674.4.S8
090 _aZ674.4
100 1 _aSt. Clair, Guy
245 1 0 _aCustomer service in the information environment
_cGuy St Clair
260 _aLondon
_bBowker-Saur
_c1993
300 _a144 p. ; 24 cm.
504 _ap. 139-141.
590 _a1
650 _aInformation services
_960037
650 _aInformation services industry
_xCustomer services
907 _a.b10493402
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kZ674.4.S8
914 _avtls000051390
991 _aFakulti Teknologi dan Sains Maklumat
998 _at
_b1999-05-08
_cm
_da
_feng
_gxxk
_y0
_z.b10493402
999 _c51283
_d51283