000 00920nam a2200301 a 4500
005 20250913114719.0
008 981208s1996 xxk 00 eng
020 _a0340658401
_cRM45.33
035 _a886167
039 9 _y08-18-1999
_zload
090 _aHF5415.5.L96
090 _aHF5415.5
100 1 _aLyons, Adrian
245 1 0 _aCustomer service in leisure and tourism
_cAdrian Lyons
260 _aLondon
_bHodder Stoughton
_c1996
300 _a52 p. : ill. ; 27 cm.
590 _a1
650 _aCustomer services
651 _aTourist trade
_xUnited Kingdom
_xManagement
651 _aLeisure industry
_xUnited Kingdom
_xManagement
907 _a.b10493396
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHF5415.5.L96
914 _avtls000051389
991 _aF S Kemasyarakatan dan Kemanusiaan
998 _at
_b1999-05-08
_cm
_da
_feng
_gxxk
_y0
_z.b10493396
999 _c51282
_d51282