| 000 | 00847nam a2200301 a 4500 | ||
|---|---|---|---|
| 005 | 20250913114719.0 | ||
| 008 | 981208s1991 xxu 00 eng | ||
| 010 | _a88-70488 | ||
| 020 | _a1560520841 | ||
| 035 | _a377673 | ||
| 039 | 9 |
_y08-18-1999 _zload |
|
| 090 | _aHF5415.3.S36 1991 | ||
| 090 | _aHF5415.3 | ||
| 100 | 1 | _aScott, Dru | |
| 245 | 1 | 0 |
_aCustomer satisfaction _bthe other half of your work _cDru Scott |
| 250 | _arev. ed. | ||
| 260 |
_aLos Altos _bCrisp Pub. _c1991 |
||
| 300 | _a112 p. ; 26 cm. | ||
| 590 | _a1 | ||
| 650 | _aConsumer satisfaction | ||
| 907 |
_a.b10493359 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.3.S36 1991 |
||
| 914 | _avtls000051385 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b10493359 |
||
| 999 |
_c51278 _d51278 |
||