| 000 | 00956nam a2200289 a 4500 | ||
|---|---|---|---|
| 005 | 20250913114719.0 | ||
| 008 | 981208s1996 xxu 00 eng | ||
| 035 | _a890324 | ||
| 039 | 9 |
_y08-18-1999 _zload |
|
| 090 | _aHF5415.5.A58 | ||
| 090 | _aHF5415.5 | ||
| 100 | 1 | _aAnton, Jon | |
| 245 | 1 | 0 |
_aCustomer relationship management _bmaking hard dicisions with soft numbers _cJon Anton ; contributing authors: Jodie E. Monger ... et al. |
| 260 |
_aUpper Saddle River, N. J. _bPrentice-Hall _c1996 |
||
| 300 | _a183 p. : ill. ; 24 cm. | ||
| 590 | _a1 | ||
| 650 |
_aCustomer relations _xManagement _xStatistical models |
||
| 650 |
_aCustomer relations _xManagement _xCase studies |
||
| 907 |
_a.b10493335 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.A58 |
||
| 914 | _avtls000051383 | ||
| 990 | _awan | ||
| 991 | _aFakulti Ekonomi | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b10493335 |
||
| 999 |
_c51276 _d51276 |
||