000 00815nam a2200289 a 4500
005 20250913114718.0
008 981208s1988 xxu 00 eng
010 _a88-47695
020 _a0814458378
035 _a394806
039 9 _y08-18-1999
_zload
090 _aHD38.G765
090 _aHD38
100 1 _aGuaspari, John
245 1 4 _aThe customer connection
_bquality for the rest of us
_cJohn Geaspari
260 _aNew York
_bAMACOM
_c1988
300 _a223p. ; 24cm.
590 _a1
650 _aQuality of products
_xMiscellanea
907 _a.b10493256
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD38.G765
914 _avtls000051375
991 _aFakulti Pengurusan Perniagaan
998 _at
_b1999-05-08
_cm
_da
_feng
_gxxu
_y0
_z.b10493256
999 _c51268
_d51268