000			01997cam a2200337 a 4500
005			20250930132930.0
008			120215s2010 njua b 001 0 eng
020			_a9780470545157 (cloth) _cRM195.80
020			_a0470545151 (cloth)
039		9	_a201203020922 _bruzini _c201203020922 _druzini _c201202150948 _drazalis _y02-15-2012 _zrazalis
090			_aHF5549.5.P37P254k 2010 9
090			_aHF5549.5.P37 _bP254k 2010 9
100	1		_aParmenter, David _956696
245	1	0	_aKey performance indicators : _bdeveloping, implementing, and using winning KPIs / _cDavid Parmenter
250			_a2nd ed.
260			_aHoboken, N.J. : _bJohn Wiley & Sons, _cc2010
300			_axix, 299 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index
505	0		_aIntroduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons
520	1		_a'Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools.'--BOOK JACKET
650		0	_aPerformance technology
650		0	_aPerformance standards
650		0	_aOrganizational effectiveness
856			_uhttp://bvbm2.bib-bvb.de:8993/F?func=service&doc_library=BVB01&doc_number=018951643&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA _zInhaltsverzeichnis
907			_a.b15240599 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHF5549.5.P37P254k 2010 9
914			_avtls003487630
991			_aJabatan Umum, KKL
998			_ad _b2012-02-02 _cm _da _feng _gnju _y0 _z.b15240599
999			_c508149 _d508149