| 000 | 01288nam a2200301 a 4500 | ||
|---|---|---|---|
| 005 | 20250918145543.0 | ||
| 008 | 111109s20082008xxua i 001 0 eng d | ||
| 020 |
_a9780073377834 _cRM481.01 |
||
| 039 | 9 |
_a201201130950 _bzaina _c201112211724 _dlan _c201112191702 _dariff _c201112191700 _dariff _y11-09-2011 _zsanusi |
|
| 040 | _aUKM | ||
| 090 | _aHD9980.5.F549 2008 | ||
| 090 |
_aHD9980.5 _b.F549 2008 |
||
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, stategy, information technology / _cJames A. Fitzsimmons and Mona J. Fitzsmmons. |
| 250 | _a6th ed. | ||
| 260 |
_aBoston : _bMcGraw Hill, _c2008. |
||
| 300 |
_axvii, 537 p. : _bill. ; _c28 cm. + _e1 computer laser optical disc (4 3/4 in.) |
||
| 500 | _aBook is accompanied by one CD, entitled'Service management : operations, strategy, and information technology, 6th ed., Student CD-ROM' bearing the same call number and available at Koleksi Media. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsmmons, Mona J. | |
| 907 |
_a.b1519145x _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD9980.5.F549 2008 |
||
| 914 | _avtls003482441 | ||
| 990 | _azsz | ||
| 991 | _aFakulti Ekonomi dan Perniagaan | ||
| 998 |
_at _b2011-09-11 _cm _da _feng _gxxu _y0 _z.b1519145x |
||
| 999 |
_c503359 _d503359 |
||