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| 005 | 20250918145500.0 | ||
| 008 | 111027s2011 nyua 001 0 eng d | ||
| 020 |
_a9781439845813 (acid-free paper) _cRM142.80 |
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| 039 | 9 |
_a201210151112 _brosli _c201209190836 _drahah _c201203120927 _drahah _c201111170930 _dzaleha _y10-27-2011 _zIzzati |
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| 090 | _aHF5415.157.K951y 2011 9HUKM | ||
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_aHF5415.157 _b.K951y 2011 9HUKM |
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| 090 |
_aHF5415.157 _b.K837 |
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| 100 | 1 | _aKureemun, Baboo. | |
| 245 | 1 | 0 |
_aYour customers' perception of quality : _bwhat it means to your bottom line and how to control it / _cBaboo Kureemun and Robert Fantina. |
| 260 |
_aNew York : _bProductivity Press, _c2011. |
||
| 300 |
_axxv, 199 p. : _bill. ; _c24 cm. |
||
| 650 | 0 |
_aQuality of products _xPublic opinion. |
|
| 650 | 0 |
_aConsumers _xAttitudes. |
|
| 700 | 1 | _aFantina, Robert. | |
| 907 |
_a.b15183853 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5415.157.K951y 2011 9HUKM |
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| 914 | _avtls003481658 | ||
| 990 | _aizzati/zaleha | ||
| 990 | _ark4 | ||
| 991 | _aPerpustakaan PPUKM | ||
| 991 | _aFakulti Ekonomi Dan Perniagaan | ||
| 998 |
_ah _at _b2011-01-10 _cm _da _feng _gnyu _y0 _z.b15183853 |
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_c502608 _d502608 |
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