000 01039nam a2200313 a 4500
005 20250930132412.0
008 110812s2011 maua b 001 0 eng
020 _a9780136118749
_cRM725.00
039 9 _a201202021519
_bbaizura
_c201201031626
_didah
_y08-12-2011
_zidah
040 _aUKM
090 _aHF5415.122.L68 2011
090 _aHF5415.122
_b.L68 2011
100 1 _aLovelock, Christopher H.
245 1 0 _aServices marketing :
_bpeople, technology, strategy /
_cChristopher H. Lovelock.
250 _a7th ed.
260 _aBoston :
_bPearson,
_c2011.
300 _a648 p. :
_bill. ;
_c25 cm.
500 _aGlobal edition.
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xMarketing
650 0 _aMarketing
_960389
907 _a.b15131634
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHF5415.122.L68 2011
914 _avtls003476064
990 _anm
991 _aFakulti Ekonomi dan Pengurusan
998 _at
_b2011-12-08
_cm
_da
_feng
_gmau
_y0
_z.b15131634
999 _c497459
_d497459