000			01314nam a2200349 a 4500
005			20250918143853.0
008			110812r2011 at a bi 001 0 eng
020			_a9781442517011 _cRM345.33
039		9	_a201202011756 _blan _c201201311202 _dhendon _c201201311200 _dhendon _c201112281636 _didah _y08-12-2011 _zidah
040			_aUKM
043			_au-at--- _au-nz--- _aas-----
090			_aHD9989.A8 L645 2011
090			_aHD9989 .A8 _bL645 2011
100	1		_aLovelock, Christopher H.
245	1	0	_aServices marketing : _bAsia Pacific and Australia / _cChristopher Lovelock, Paul Patterson, Jochen Wirtz.
250			_a5th ed.
260			_aFrenchs Forest, N.S.W. : _bPearson Australia, _c2011.
300			_axx, 564 p. : _bill. ; 26 cm.
504			_aIncludes bibliograhical references and index.
650		0	_aService industries _zAustralia _xMarketing.
650		0	_aService industries _zNew Zealand _xMarketing.
650		0	_aService industries _zAsia, Southeastern _xMarketing.
700	1		_aPatterson, Paul G.
700	1		_aWirtz, Jochen.
907			_a.b15131105 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHD9989.A8 L645 2011
914			_avtls003476009
990			_aha
991			_aFakulti Ekonomi dan Pengurusan
998			_at _b2011-12-08 _cm _da _feng _gat _y0 _z.b15131105
999			_c497409 _d497409