000			01658ngm a2200325 a 4500
005			20250930132200.0
007			vd cvaizz
008			110704s2011 nyu030 s00 vleng d
020			_cRM 301.85
039		9	_a201112130949 _brosma _c201111171637 _dfakrul _y07-04-2011 _zfakrul
040			_aUKM
090			_advd BF637.I48 _bM365
245	0	0	_aManaging conflict resolution _h[videorecording] / _cCambridge Educational
260			_aLondon : _bCambridge Educational, _c2011
300			_a1 videodisc (30 min.) : _bsd., col. ; _c4 3/4 in.
490	1		_aCombating conflict with character
520			_aBeginning with the notion that we deal with conflict largely through patterns learned as children, the program explores four behaviors that push conflict into the destructive zone: miscommunication, demonizing, refusal to negotiate, and'kitchen sinking' or pulling past events and unrelated frustrations into a present disagreement. The pitfalls of a'conflict loop' are also discussed. Viewers gain an understanding of the potential rewards of recognizing an opponent's needs as well as one's own. Mediation, including peer mediation and the'third side' method of negotiation, is examined
538			_aDVD format
650		0	_aConflict management. _959485
650		0	_aSocial conflict.
650		0	_aConflict (Psychology).
830		0	_aCombating conflict with character _h[videorecording]
907			_a.b15083615 _b2021-05-28 _c2019-11-12
942			_c5 _n0 _kdvd BF637.I48 M365
914			_avtls003470974
990			_armh
991			_aBahagian Koleksi Media
998			_at _b2011-04-07 _cm _dg _feng _gnyu _y0 _z.b15083615
999			_c492828 _d492828