000			01077nam a2200301 a 4500
005			20250918142318.0
008			110622s2011 nyua b 001 0 eng
020			_a9780073404844 (pbk. : alk. paper) _cRM431.10
020			_a0073404845 (pbk. : alk. paper)
039		9	_a201206152127 _bzaina _c201110271734 _dzaina _c201108221612 _drasyilla _c201106221600 _didah _y06-22-2011 _zidah
040			_aUKM
090			_aHF5438.25.F86 2011
090			_aHF5438.25 _b.F86 2011
100	1		_aFutrell, Charles.
245	1	0	_aABC's of relationship selling through service / _cCharles M. Futrell.
250			_a11th ed.
260			_aNew York : _bMcGraw-Hill Irwin, _c2011.
300			_axxxii, 538 p. : _bill. ; _c26 cm.
504			_aIncludes bibliographical references (p. 525-538) and index.
650		0	_aSelling.
907			_a.b15070992 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHF5438.25.F86 2011
914			_avtls003469637
990			_azsz
991			_aFakulti Ekonomi dan Perniagaan
998			_at _b2011-09-06 _cm _da _feng _gnyu _y0 _z.b15070992
999			_c491633 _d491633